Privacy Policy
Effective Date: May 2026Shelby Navigational Insurance LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or submit a quote request.
Information We Collect
When you submit a quote request or contact form on our website, we may collect the following information:
- Your name
- Phone number
- Email address
- Date of birth
- Type of insurance coverage you are seeking
- Any additional information you voluntarily provide in the message field
We do not collect health status information, medical records, pre-existing conditions, or any other protected health information through our website forms.
How We Use Your Information
The information you provide is used solely to:
- Respond to your inquiry about insurance coverage
- Contact you to discuss your coverage needs
- Provide you with educational information about available insurance options
We Do Not Sell or Share Your Information
Your personal information is strictly confidential. We will never:
- Sell your information to third parties
- Share your information with other agents or agencies
- Transfer you to another agent without your knowledge and consent
- Add you to marketing lists without your explicit permission
The only parties who may receive your information are the insurance carriers we mutually select together during our consultation — and only with your knowledge and agreement.
Communication Consent
By submitting a form on this website, you consent to being contacted by Shelby Navigational Insurance LLC by phone, email, or text message regarding your insurance inquiry. You may opt out of future communications at any time by contacting us directly.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmitted through our forms.
Third-Party Services
Our website uses Formspree to process contact form submissions. Formspree's privacy policy governs how they handle form data. We do not use third-party advertising networks, retargeting pixels, or data brokers.
Your Rights
You have the right to:
- Request a copy of the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information from our records
- Opt out of any communications at any time
Medicare Disclosure
We do not offer every plan available in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options. This website is not affiliated with or endorsed by the U.S. government or the federal Medicare program.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Shelby Navigational Insurance LLC
Phone: (380) 222-0775
Jacksonville, FL
shelbynavigationalinsurance.com